Privacy and Personal Data Protection Policy: Your Security at MXBET Mexico.

1. MXBET Privacy Commitment

At MXBET Mexico, we understand that privacy is not a luxury, but a fundamental right of our users. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information when you use our online gaming and betting platform.

We operate under strict compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP). By registering with MXBET, you trust in our ability to manage your data with integrity, ensuring that your gaming experience is secure, private, and in accordance with Mexican law.

2. Identity of the Data Controller

The entity responsible for processing your personal data is the MXBET operating entity in Mexican territory, authorized by the Ministry of the Interior (SEGOB). We have a Privacy Officer dedicated exclusively to supervising that every byte of information is treated according to the highest international cybersecurity standards.

3. What data do we collect and for what purpose?

To offer you legal betting services, we require the collection of various categories of data:

  • Identification Data: Full name, date of birth, gender, and nationality.
  • Contact Data: Email, mobile phone number, and physical address in the Mexican Republic.
  • Official Data (KYC): CURP, RFC, and images of your official identification (INE or Passport).
  • Financial Data: Payment method details, account numbers (encrypted), and information regarding bank transactions.
  • Technical Data: IP address, geolocation (mandatory by law), and session cookies.

Regulatory Framework and Supervisory Authorities

For your security, we collaborate with the institutions that monitor transparency and data protection in Mexico:

OrganizationRole in PrivacyOfficial Link
INAIGuarantor of personal data protection and ARCO Rights.inai.org.mx
SEGOB (DGJS)Regulates that gaming data is auditable and transparent.juegosysorteos.gob.mx
AIEJAAssociation that promotes ethical standards in the gaming industry.aieja.org.mx

PART 2: Purposes of Processing and ARCO Rights

4. Primary Purposes of Processing

Your data is indispensable for the following activities:

  1. Identity Verification: To prevent fraud, identity theft, and underage gaming.
  2. Payment Management: To process deposits and withdrawals of winnings securely and expeditiously.
  3. Legal Compliance: To report suspicious activities to the SHCP under the Anti-Money Laundering Law (LFPIORPI).
  4. Geolocation: To validate that you are within Mexico to comply with the federal operation license from SEGOB.

5. Your ARCO Rights (Access, Rectification, Cancellation, and Opposition)

As the owner of your data, you have total control. At any time you may request:

  • Access: To know what data we have about you.
  • Rectification: To correct outdated or erroneous information.
  • Cancellation: To request that we delete your data from our databases (provided there is no legal obligation to retain them).
  • Opposition: To refuse the use of your data for advertising purposes or market research.

Interactive Graphic: MXBET Shielding Ecosystem

This graphic visualizes the security layers that your personal data passes through from registration to transaction.

360° Data Protection

1. BANK-GRADE ENCRYPTION (SSL 256-BIT)
2. SECURE CLOUD STORAGE
3. RESTRICTED ACCESS PROTOCOL

*Click on each layer in your user panel to learn more details about your protection.

PART 3: Cookies, Transfers, and Data Retention

6. Transfer of Information to Third Parties

MXBET only shares your personal data with:

  • Federal Authorities: When required by judicial mandate or SHCP and SEGOB regulations.
  • Payment Processors: To execute your withdrawals and deposits (e.g., SPEI, Banks).
  • Verification Providers: Specialized agencies in fraud prevention.

MXBET does not sell or rent your personal data to external marketing companies.

7. Cookies Policy and Tracking Technologies

We use cookies to improve your browsing experience, remember your preferences, and ensure the stability of your gaming session. You can disable cookies from your browser settings, although this could affect the functionality of live betting.

Privacy Management Summary for the Client

Consult this table to learn how to manage your data quickly:

ActionMethodResponse Time
ARCO RequestEmail to [email protected]15 to 20 business days
Unsubscribe from AdvertisingProfile SettingsImmediate
INAI ComplaintINAI PortalSubject to federal process

8. Data Retention

Due to the Federal Law for the Prevention and Identification of Operations with Resources of Illicit Origin, MXBET will retain certain financial and identification records for a period of up to 10 years. After this period, and if there is no active commercial relationship, your data will be permanently deleted.

9. Changes to the Privacy Policy

MXBET Mexico reserves the right to modify this policy at any time to reflect changes in the law or improvements in our services. Significant changes will be notified through a prominent notice on the Site or by email.

MXBET Mexico appreciates your trust. We play responsibly, but we protect with excellence. Let the safe fun begin!